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Wireless clients won't connect

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Hi all,

Received my NANO but I haven't been able to get any wireless clients to connect to the rogue AP.

 

My settings

My filter policy is set to send for both Client Filtering and SSID Filtering. Both fields are empty.

The PineAP is set to allow associations

Using firmware version 2.7

 

What I have tried

I've tried to mimic a live open SSID and deauth client devices the client devices do disconnect but don't connect to the rogue AP which has a higher SNR & RSSI.

I have also created a new open SSID on the NANO and while the AP broadcasts the SSID the client device fails to connect to the SSID.

I have tired a few different client devices each have the same issue.

I've tried completing a factory reset but the results did not change.

 

Please let me know if you need any further information that might be useful.

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UPDATE:

Trying to troubleshoot this further and have performed a packet capture using a 3rd party Wi-Fi device (in monitor mode). It seems that the NANO does not reply to the probe request frames. In addition it also seems to stop transmitting beacon frames as well.

Brief extract below:

57	21:25:44 27/03/2020	3.8083188		[20720D 3903F8]	[*BROADCAST]	WiFi	WiFi:[ ManagementProbe request] ....... RSSI = -30 dBm, Rate = 1.0 Mbps, SSID = test3	
58	21:25:44 27/03/2020	3.8083373		[20720D 3903F8]	[*BROADCAST]	WiFi	WiFi:[ ManagementProbe request] ....... RSSI = -30 dBm, Rate = 1.0 Mbps, SSID = BroadCast SSID	
59	21:25:44 27/03/2020	3.8925997		[20720D 3903F8]	[*BROADCAST]	WiFi	WiFi:[ ManagementProbe request] ....... RSSI = -34 dBm, Rate = 1.0 Mbps, SSID = test3	
60	21:25:44 27/03/2020	3.8926186		[20720D 3903F8]	[*BROADCAST]	WiFi	WiFi:[ ManagementProbe request] ....... RSSI = -34 dBm, Rate = 1.0 Mbps, SSID = BroadCast SSID	
61	21:25:44 27/03/2020	3.9350643		[58C17A 62AA51]	[*BROADCAST]	WiFi	WiFi:[ ManagementBeacon] ....... RSSI = -50 dBm, Rate = 1.0 Mbps, SSID = Home Network, Channel = 11	
62	21:25:44 27/03/2020	4.0374835		[58C17A 62AA51]	[*BROADCAST]	WiFi	WiFi:[ ManagementBeacon] ....... RSSI = -50 dBm, Rate = 1.0 Mbps, SSID = Home Network, Channel = 11	
63	21:25:44 27/03/2020	4.1398378		[58C17A 62AA51]	[*BROADCAST]	WiFi	WiFi:[ ManagementBeacon] ....... RSSI = -50 dBm, Rate = 1.0 Mbps, SSID = Home Network, Channel = 11	

As you can see the probe requests go unanswered and the beacons are from a neighboring AP.

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UPDATE:

I've played around with the filters and setting to deny to allow and MAC address or SSID. I've also set to allow and specified the exact MAC address and SSID. Still no results.

I've tried changing the country code to the US but that did not work.

I've tried a few different power sources but the results remain the same. 

I've also been testing the management AP and that works fine. Which leads me to think that one of the chipsets is faulty. I'll wait a little while longer to see if the community has any suggestions if not I'll raise an RMA with the vendor.

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UPDATE:

I've also tried flashing the firmware to version 2.4.1 but the results remain the same.

I've swapped the antennas to see if there was a faulty antenna but that did not make a difference.

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FIXED:

The problem was due to a nearby AP operating on the same channel (-41 RSSI in my instance). The NANO seemed to be in a state of constantly waiting I guess this is due to how the CSMA/CD is setup on the device.

The workaround was to move to a channel with less or no interference.

I've reported this to the vendor.

  • Upvote 1

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I'm following your thread, having the sane issues ( no clients) yet z large ssid pool. However I'm trying to understand the fix, although sounds simple I've nit understood the channel change?

 

Using PineAP there is no channel selection?

 

Mas0x

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On 4/7/2020 at 8:12 AM, Idk_Man said:

Hey guys,

Dumb question. Are you both using the USB WiFi dongle in conjunction with the NANO?

https://shop.hak5.org/products/ralink-usb-wifi-rt5370

Idk_man, a USB WiFi adapter won't help them do what they're wanting to do. From what I am seeing, they are having trouble getting clients (i.e. laptops, phones, tablets, etc.) to connect to the open network created by the Pineapple. The USB device you mention only helps them connect their Pineapple to their router to get an Internet uplink. I know you mean well, but recommending folks buy products they don't need is only going to frustrate & discourage them.

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