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please help i cant connect my nano


nige
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hello,im a novice so theresa probably an easy solution but when i try and connect to 172.16.42.1:1471 it always says conection timed out.When i set up originally i followed the hak5 vid on you tube.please can someone help im going mad withthis,thanks Nige.

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  • 2 weeks later...

Awesome recommendation @Charbot I didn't even think about that.

@nige to "make sure that you have the nano's usb ethernet network connection correctly configured on your host computer" (Using Windows 10)

Press the start button on your Desktop> Go to view network connections> Find your NANO> Right-click> Properties>Double click on Internet protocol version 4 (TCP/IPv4)> (Change the settings to match my attached screenshot - remember to click the box to validate settings upon exit)> click okay> exit out of those windows> Open your PC's internet browser and go to 172.16.42.1:1471. You should see the welcome screen.

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  • 4 weeks later...

I have a problem on a similar topic, right out of the box on my first wifi pineapple nano plug in it asked me to input a root password didn't go fro the usual set up just straight in for the password, now i tried the "default password" - change_on_install , but as one would expect it didn't work , I tried a factory reset by holding a reset button for 7 seconds didn't help, any ideas guys I would be most grateful as of now I just have a $100 paperweight. Now as to information you might ask me for, I am running an Ubuntu or Kali not that it makes a difference in between the two using the y usb cable on a usb gen 2 ports I mean there is relay vary little variables which is why its so frustrating. So ya any help would be much appreciated.

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maybe try following the "firmware recovery"  steps.   its different from the reset.  Also make sure that your button is actually clicking...its a longshot but the real internal switch maybe it doesnt quite line up with the button cutout on the case.   Also, Sometimes my fat  stubby fingers are squeezing the case but not actually depressing the button tab.

Otherwise contact support.  They are pretty quick to respond, and eager to make their customers happy.....from my experience at least.   You do not have a paperweight.

Edited by Charbot
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On 3/18/2020 at 6:14 PM, Slavi said:

I have a problem on a similar topic, right out of the box on my first wifi pineapple nano plug in it asked me to input a root password didn't go fro the usual set up just straight in for the password, now i tried the "default password" - change_on_install , but as one would expect it didn't work , I tried a factory reset by holding a reset button for 7 seconds didn't help, any ideas guys I would be most grateful as of now I just have a $100 paperweight. Now as to information you might ask me for, I am running an Ubuntu or Kali not that it makes a difference in between the two using the y usb cable on a usb gen 2 ports I mean there is relay vary little variables which is why its so frustrating. So ya any help would be much appreciated.

Could you let me know your order number via a forum message? Thanks.

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On 3/21/2020 at 4:12 PM, Jtyle6 said:

He wants the order number from the Hak5 shop. If you got it from there.

Well I know what he asked for buddy, but I ordered my nano using my work email from a previous employment, don't work there any more, ergo don't have that email anymore, ego don't have the order number anymore,  don't see why that would have anything to do with getting advice, any way seems kernels on ubuntu 18.4, ubuntu 19.2, kali  2019.1a and kali 2020.1b where all flagging the nano and disconnecting it, finally used Windows 10 and been able to flash it with new wp6.sh 2.7.x, but still cant connect to internet with all 5 operating systems so if anyone has any ideas I would be much obliged.

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12 hours ago, Slavi said:

Well I know what he asked for buddy, but I ordered my nano using my work email from a previous employment, don't work there any more, ergo don't have that email anymore

Rudeness doesn't get you far... The email address and/or order number is used just to lookup the order. There is no actual emailing required.

12 hours ago, Slavi said:

Don't see why that would have anything to do with getting advice

At first it sounded like the device wasn't functioning properly, looking up the order would allow me to see whether it was eligible for a further diagnostics on our support platform and, if needed, a replacment.

12 hours ago, Slavi said:

any way seems kernels on ubuntu 18.4, ubuntu 19.2, kali  2019.1a and kali 2020.1b where all flagging the nano and disconnecting it,

I highly doubt this is the case. It actually sounds like the newer versions of NetworkManager (the connection manager included in all of those distributions) is being more aggressive with wanting to manage the USB Ethernet connection. It's a common thing and is resolved by configuring the Pineapples static IP through NetworkManager's connection editor, or by disabling NetworkManager completely.

12 hours ago, Slavi said:

finally used Windows 10 and been able to flash it with new wp6.sh 2.7.x,

I'm not sure what this means. wp6.sh isn't a flashing tool, and it doesn't (to the best of my knowledge) work on Windows, even under WSL2.

Edited by Foxtrot
Typo
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3 minutes ago, Foxtrot said:

Rudeness doesn't get you far... The email address and/or order number is used just to lookup the order. There is no actual emailing required.

At first it sounded like the device wasn't functioning properly, looking up the order would allow me to see whether it was eligible for a further diagnostics on our support platform and, if needed, a replacment.

I highly doubt this is the case. It actually sounds like the newer versions of NetworkManager (the connection manager included in all of those distributions) is being more aggressive with wanting to manage the USB Ethernet connection. It's a common thing and is resolved by configuring the Pineapples static IP through NetworkManager's connection editor, or by disabling NetworkManager completely.

I'm not sure what this means. wp6.sh isn't a flashing tool, and it doesn't (to the best of my knowledge) work on Windows, even under WSL2.

Nono I might have not explained my self correctly in Windows 10 I followed the flashing procedure, disconnected the nano, held down the restart button, connected it and then continued holding it for 10sec then update it to the latest firmware 2.7.0 then went back in to Kali and used the wp6.sh.

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30 minutes ago, Foxtrot said:

Rudeness doesn't get you far... The email address and/or order number is used just to lookup the order. There is no actual emailing required.

At first it sounded like the device wasn't functioning properly, looking up the order would allow me to see whether it was eligible for a further diagnostics on our support platform and, if needed, a replacment.

I highly doubt this is the case. It actually sounds like the newer versions of NetworkManager (the connection manager included in all of those distributions) is being more aggressive with wanting to manage the USB Ethernet connection. It's a common thing and is resolved by configuring the Pineapples static IP through NetworkManager's connection editor, or by disabling NetworkManager completely.

I'm not sure what this means. wp6.sh isn't a flashing tool, and it doesn't (to the best of my knowledge) work on Windows, even under WSL2.

Not looking for a replacement just a pointer to right direction if it even fixable.

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3 hours ago, Slavi said:

I highly doubt this is the case. It actually sounds like the newer versions of NetworkManager (the connection manager included in all of those distributions) is being more aggressive with wanting to manage the USB Ethernet connection. It's a common thing and is resolved by configuring the Pineapples static IP through NetworkManager's connection editor, or by disabling NetworkManager completely.

As for this your are absolutely 100% correct :

Mar 24 14:53:04 kali NetworkManager[3576]: <info>  [1585075984.1870] device (eth1): carrier: link connected
Mar 24 14:53:04 kali kernel: [ 1838.154697] asix 1-1:1.0 eth1: link up, 100Mbps, full-duplex, lpa 0x41E1
Mar 24 14:53:39 kali NetworkManager[3576]: <warn>  [1585076019.0412] dhcp4 (eth1): request timed out
Mar 24 14:53:39 kali NetworkManager[3576]: <info>  [1585076019.0413] dhcp4 (eth1): state changed unknown -> timeout
Mar 24 14:53:39 kali NetworkManager[3576]: <info>  [1585076019.0414] device (eth1): state change: ip-config -> failed (reason 'ip-config-unavailable', sys-iface-state: 'managed')
Mar 24 14:53:39 kali NetworkManager[3576]: <warn>  [1585076019.0448] device (eth1): Activation: failed for connection 'Wired connection 2'
Mar 24 14:53:39 kali NetworkManager[3576]: <info>  [1585076019.0456] device (eth1): state change: failed -> disconnected (reason 'none', sys-iface-state: 'managed')
Mar 24 14:53:39 kali NetworkManager[3576]: <info>  [1585076019.0900] dhcp4 (eth1): canceled DHCP transaction
Mar 24 14:53:39 kali NetworkManager[3576]: <info>  [1585076019.0900] dhcp4 (eth1): state changed timeout -> done
Mar 24 14:53:39 kali NetworkManager[3576]: <info>  [1585076019.0924] policy: auto-activating connection 'Wired connection 2' (10925557-a332-38d3-99f1-ef4c7a8319f2)
Mar 24 14:53:39 kali NetworkManager[3576]: <info>  [1585076019.0931] device (eth1): Activation: starting connection 'Wired connection 2' (10925557-a332-38d3-99f1-ef4c7a8319f2)
Mar 24 14:53:39 kali NetworkManager[3576]: <info>  [1585076019.0932] device (eth1): state change: disconnected -> prepare (reason 'none', sys-iface-state: 'managed')
Mar 24 14:53:39 kali NetworkManager[3576]: <info>  [1585076019.0937] device (eth1): state change: prepare -> config (reason 'none', sys-iface-state: 'managed')
Mar 24 14:53:39 kali NetworkManager[3576]: <info>  [1585076019.0969] device (eth1): state change: config -> ip-config (reason 'none', sys-iface-state: 'managed')
Mar 24 14:53:39 kali NetworkManager[3576]: <info>  [1585076019.0972] dhcp4 (eth1): activation: beginning transaction (timeout in 45 seconds)
Mar 24 14:53:41 kali NetworkManager[3576]: <info>  [1585076021.0445] dhcp6 (eth1): activation: beginning transaction (timeout in 45 seconds)
Mar 24 14:53:41 kali NetworkManager[3576]: <info>  [1585076021.0495] dhcp6 (eth1): option dhcp6_name_servers   => 'fd90:ef05:441f::1'
Mar 24 14:53:41 kali NetworkManager[3576]: <info>  [1585076021.0495] dhcp6 (eth1): option ip6_address          => 'fd90:ef05:441f::a84'
Mar 24 14:53:41 kali NetworkManager[3576]: <info>  [1585076021.0496] dhcp6 (eth1): state changed unknown -> bound

 

 

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On 3/18/2020 at 6:14 PM, Slavi said:

I have a problem on a similar topic, right out of the box on my first wifi pineapple nano plug in it asked me to input a root password didn't go fro the usual set up just straight in for the password

Just to address this: Devices that are not sold by us or the retailers we partner with are not guaranteed to have not been used in the past. Buying new parts from us directly or the retailers we choose don't come with a password set.

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1 hour ago, Foxtrot said:

Just to address this: Devices that are not sold by us or the retailers we partner with are not guaranteed to have not been used in the past. Buying new parts from us directly or the retailers we choose don't come with a password set.

Ok fare enough.Could we also address possible ways of working around the connectivity issues with NetworkManager-s who knows we might stumble upon a solution. 

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