xavius Posted November 27, 2019 Share Posted November 27, 2019 Anyone know when free shipping for the Black Friday sales will be fixed? I haven't purchased yet as it's still wanting to charge me $14 for shipping. Yes, I'm in the U.S. Quote Link to comment Share on other sites More sharing options...
Flatlinebb Posted November 27, 2019 Share Posted November 27, 2019 According to an email I got from Customer Service: "I'm so sorry about this! The promotion is actually listed incorrectly, which is why you're not seeing free shipping.... I have notified the team of this error." No word on when it will be fixed tho. The same ad is on the website and in a promo email I got, so seems unlikely that it was an oversight about the free shipping. At least they are aware and hopefully working on that, but with the holiday it may not be any time soon. Just irks me a bit, because the shipping is kinda expensive. Quote Link to comment Share on other sites More sharing options...
The_Dude_31 Posted December 1, 2019 Share Posted December 1, 2019 Any update on free shipping and if they will refund shipping for a order that was made during the Black Friday time frame? Quote Link to comment Share on other sites More sharing options...
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