Compatible WiFi adapter not showing at all

[TimothyE33]

Hi,

I purchased a compatible WiFi adapter from Amazon (https://www.amazon.co.uk/WiFi-Dongle-RT5370-Chipset-Boxes/dp/B01LYUWQZQ/ref=sr_1_1?adgrpid=54796173004&gclid=EAIaIQobChMI7sizgNLz4wIVSLDtCh3fDwyvEAAYASAAEgIq3vD_BwE&hvadid=259058072560&hvdev=c&hvlocphy=9045845&hvnetw=g&hvpos=1t1&hvqmt=e&hvrand=17020355436268795322&hvtargid=kwd-492257375912&hydadcr=5054_1827794&keywords=ralink%2Brt5370&qid=1565279905&s=gateway&sr=8-1&th=1)

It does not come up at all on the Pineapple, no WLAN2 shows.

I'm probably being very stupid! I need some help though. Thanks in advance.

Tim

[shortmaniak]

Are you on the most up to date firmware? I'm having the same issue after upgrading.

[b0N3z]

if its an RT5370, it should work out of the box.  plug it into a linux box and do a lsusb and it will show if that is the correct chip or not.  might be a knockoff

[xotan]

Sometimes the same brand chips have different chipsets sub'ed out. so what b0n3z said check it out.