Laptop won’t turn on

[r3ptilbot]

HI have an Alienware m17 with a dual boot with parrotsec and windows 10. There were no clear problems before and I just went to turn on my computer just like any other time. For some reason it will not turn on. Anyone have any advice?

Edit: My charger seems to be working fine. Also my laptop shows no lights and nothing on screen. It won’t turn on at all. I also looked at some troubleshooting guides online and none have worked so far. 

Edited June 11, 2019 by r3ptilbot

[Bob123]

This may seem crazy but unplug it, remove the battery, and press the power button for at least two straight minutes.  Coworker had a brand new laptop and the same thing happened.  One day it just refused to turn on.  I don't know if a capacitor holds a charge when it shouldn't or what the deal is.  I never thought in a million years that trick would work but for whatever reason it did.  Hope this helps.

[r3ptilbot]

On 6/12/2019 at 4:51 AM, Bob123 said:

This may seem crazy but unplug it, remove the battery, and press the power button for at least two straight minutes.  Coworker had a brand new laptop and the same thing happened.  One day it just refused to turn on.  I don't know if a capacitor holds a charge when it shouldn't or what the deal is.  I never thought in a million years that trick would work but for whatever reason it did.  Hope this helps.

Thanks for the advice. However it looks like it is a hardware problem. I had to contact dell and they are going to replace the motherboard. My laptop is only two months old so I guess it came with some issue. Anyways they said they would get it back to me in about a week.

Edit: seems like there was some strange power surge which caused this. I am really not sure. I am happy to have my laptop working again though 🙂

Edited June 21, 2019 by r3ptilbot