f3nt0n Posted March 1, 2019 Posted March 1, 2019 My WiFi pineapple is faulty so I filed a return The they are ignoring me. can I file a claim with my credit card company since Hak5 won’t honour the warranty for faulty items ? I got it less than a week ago.
Foxtrot Posted March 1, 2019 Posted March 1, 2019 Hi f3nt0n, No support tickets are ignored by us, we try to get to each ticket as fast as possible. If you send me a message on the forums with your support ticket number, I'll get to it asap. Cheers
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