websurfer Posted February 21, 2019 Posted February 21, 2019 I received my Nano for less then a month and have serious issues. Recon only found accesspoints few meters from the Nano. The signal is max -95 , 2 meter from the accesspoint that transmitt with 0,5 watt. If I take my android phone with wifi scanner it detects my router with -25db as same distance plus all neighbors networks which is around 15. With the Nano I only see my own router if it's really close. I did not have this problem at the start but after maybe few hours running after I got it starts smell hot electronic so I unplug it very fast. I suspect that some electronics have been burnt, contacted hak 5 a few weeks ago but are waiting for answers. Yesterday I tried to connect the nano again and it does not smell and everything seems to work normal except the low signal. How can I test the radios rx/tx on both, can I run any commands from ssh? Maybe only one of the radios is broken?
websurfer Posted February 27, 2019 Author Posted February 27, 2019 I received the unit end of Jan, I report it broken 8 feb and still waiting for reply. I have sent few reminders but I think I have to realise that I looks I have been scammed on the aftermarket service or if they just have very long responsetimes? The order and delivery was fast so all credit for that.
Just_a_User Posted February 27, 2019 Posted February 27, 2019 31 minutes ago, websurfer said: looks I have been scammed on the aftermarket service or if they just have very long responsetimes? I'm sure you haven't been scammed. It's a numbered ticket system. So should just be a matter of time until they get to you.
websurfer Posted February 27, 2019 Author Posted February 27, 2019 13 minutes ago, Just_a_User said: I'm sure you haven't been scammed. It's a numbered ticket system. So should just be a matter of time until they get to you. I may used wrong word, my english is not so good. But it sounds promising, have not get any confirmation so I knew I'm in que but I wait more.
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