Jump to content
packetologist

No download e-mail

Recommended Posts

Hello,

I saw where there was an image available for Raspberry Pi, so I wanted to download it to give it a try. I went to the download page, filled out the information and paid (free community version) for it. I received an order confirmation e-mail, but I did not receive a subsequent e-mail with a download link. This was last night around 9pm EST.

Did I do something wrong?  I ordered and downloaded it back in October, is that the problem? If that's the case, how would I go about downloading the latest version of it to use on other platforms?

Thanks,

Keith

Share this post


Link to post
Share on other sites

Sure, I can certainly do that.

However, in the interest of figuring out what went wrong and  reporting a possible issue, I decided to create this post. I also wanted to make sure that the process to download C2 after ordering it once before was to actually order it again.

Thanks for the feedback.

Share this post


Link to post
Share on other sites

So since there hasn't been many replies, I decided to try downloading C2 again. I went through the order process and used AmazonPay to purchase it. I received the order confirmation e-mail and it's been about 25 minutes now and still no download e-mail. I have to think something is wrong at this point, but maybe it's just affecting me. There's nothing in my junk/spam folder from Hak5.

By the way, the PayPal option doesn't seem to work for me, no matter what device (older and newer MBP, iPad Mini 4) or browser (Firefox, Chrome, and Safari) I use. The login page appears for a split second and then it disappears. Anyone else notice this?

@Sebkinne @Darren Kitchen

Thanks,

Keith

Share this post


Link to post
Share on other sites
3 minutes ago, packetologist said:

So since there hasn't been many replies, I decided to try downloading C2 again. I went through the order process and used AmazonPay to purchase it. I received the order confirmation e-mail and it's been about 25 minutes now and still no download e-mail. I have to think something is wrong at this point, but maybe it's just affecting me. There's nothing in my junk/spam folder from Hak5.

By the way, the PayPal option doesn't seem to work for me, no matter what device (older and newer MBP, iPad Mini 4) or browser (Firefox, Chrome, and Safari) I use. The login page appears for a split second and then it disappears. Anyone else notice this?

@Sebkinne @Darren Kitchen

Thanks,

Keith

Could you message me with your order number please? 

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...