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Shipping to Canada


m05f2
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Hi,

I recently ordered a field kit from Hak5 in Canada and i have been given a $96.08 CAD bill on top of my purchase. According to the Canada post, the shipper (i.e. Hak5) has created special type of parcel request, i.e. a COD Parcel, which instructs the delivery service (i.e Canada Post) to collect X amount (i.i. 96.08) from the receiver , at the time of delivery, which then Canada Post will be sending back to Hak5 . This fee is not customs fee and/ or VAT.

Canada post calls this fee, COD - Collect on Delivery. Here is a link to Canada post description.

https://www.canadapost.ca/web/en/kb/details.page?article=how_to_send_and_rece&cattype=kb&cat=sending

 

Since i have already paid the full price to buy your product, please advice why i am paying another $96 on top of my purchase.

Thank you

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When i bought my bashbunny i had the same charge but around $20. Interesting. I just paid it. I 2 live in Canada.

Edited by Bigbiz
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