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Rubber Ducky DFU Error


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I am trying to flash my USB Rubber Ducky, and in order to do so I know that it needs to be in DFU mode. In order to do this, I know that you have to take out the SD card, press and hold the black pin, and insert the ducky into the computer. However, when I try to use the ducky-flasher, it says it is unable to flash because the ducky is not in DFU mode (this is also confirmed because when I plug it in, I get the same red light that flashes whenever you plug the ducky in without an SD card). This makes me think that the pin is faulty. However, the pin does seem to work when I try to restart payloads with an SD card in the Ducky, so I'm not really sure. Entering DFU mode shouldn't be that complicated, right? Please let me know if there is anything I can do to fix this or if it is a product malfunction. Thanks in advance! 

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