Secret_Trekkie Posted November 10, 2017 Share Posted November 10, 2017 Hi, This is may first post, so hello world I'm looking for some help. I ordered some stuff, from the Hak5 store, and they sent an incorrect item as part of my order. I ordered a packet squirrel but i got a bash bunny instead . I've raised a ticket with the store support but its been several days no and had no response. Have they got a support IRC channel or something i can live chat with? So i can try and get this sorted out? Any help is welcome :) Secret_Trekkie Quote Link to comment Share on other sites More sharing options...
Rkiver Posted November 10, 2017 Share Posted November 10, 2017 As always patience is the key. The store is run by a VERY small team of only a few people, and they do get quite a lot of emails. If you've sent it in, they will get to it, don't worry about that. I can understand your frustration but all I can advise is patience. Quote Link to comment Share on other sites More sharing options...
Secret_Trekkie Posted November 10, 2017 Author Share Posted November 10, 2017 Thanks Rkiver didn’t realise it was a small team. Just hope it’s sorted before Xmas as it’s a present for a friend. Really appreciate the advice Quote Link to comment Share on other sites More sharing options...
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