Miko Posted July 31, 2017 Share Posted July 31, 2017 On 30/07/2017 at 3:46 PM, kerravon said: That depends on whats wrong with it but usually its parts and labour, but once I Know whats wrong with it, you would be contacted with price and parts list in case you wish to purchase parts then it would just be labour about 5/10 GBP So how would one contact you outside this forum, and you would have to supply your address to send it to. It has been suggested that you could have it fixed 'under warranty' but they (hak5) dont seem to bothered about this and are carefree in their manner with upgrades etc. Quote Link to comment Share on other sites More sharing options...
barry99705 Posted July 31, 2017 Share Posted July 31, 2017 22 minutes ago, Miko said: So how would one contact you outside this forum, and you would have to supply your address to send it to. It has been suggested that you could have it fixed 'under warranty' but they (hak5) dont seem to bothered about this and are carefree in their manner with upgrades etc. What's wrong with your nano? Other than the heat thing, which isn't an issue. Quote Link to comment Share on other sites More sharing options...
Rkiver Posted July 31, 2017 Share Posted July 31, 2017 31 minutes ago, Miko said: So how would one contact you outside this forum, and you would have to supply your address to send it to. It has been suggested that you could have it fixed 'under warranty' but they (hak5) dont seem to bothered about this and are carefree in their manner with upgrades etc. If there is genuinely something wrong, it can be replaced under warranty. You need to contact the hakshop to do so. Yes there is a delay, but people seem to forget that they are a small team. Otherwise, if you wish to take another route, that is your choice, but if something goes wrong then you are completely out of luck. Quote Link to comment Share on other sites More sharing options...
kerravon Posted August 4, 2017 Share Posted August 4, 2017 On 31/07/2017 at 7:23 PM, Miko said: So how would one contact you outside this forum, and you would have to supply your address to send it to. It has been suggested that you could have it fixed 'under warranty' but they (hak5) dont seem to bothered about this and are carefree in their manner with upgrades etc. if it is under warranty it is your statutory right to have it repaired, under the goods and services act it is not fit for purpose. I can possibly repair it but this would void any warranty. 1 Quote Link to comment Share on other sites More sharing options...
kerravon Posted August 9, 2017 Share Posted August 9, 2017 PMme if you dont get anywhere! Quote Link to comment Share on other sites More sharing options...
lalit Posted August 29, 2021 Share Posted August 29, 2021 this issue still occurs as of today , they have not done any software support for the bugs, wasted lots of time & projects due to this faulty hardware. At least fix the known bug rather cunning on twitter about defc0n this & that in cyber space. Quote Link to comment Share on other sites More sharing options...
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