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"Being Processed"


Grym
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1 hour ago, Sebkinne said:

Please do not email the shop.

The information you submitted for verification is now being processed, and once approved your order will ship. This usually takes ~1 business day. 

Sorry i never knew first time ordering from hack 5, One more question do i recieve a email saying its been successfully verified or something?

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14 minutes ago, Grym said:

Sorry i never knew first time ordering from hack 5, One more question do i recieve a email saying its been successfully verified or something?

Yes, you will be informed if the information submitted for verification is approved or denied (in this case, a refund is issued). We flag some orders as fraud based on heuristics, and so ask customers to verify that it is actually them placing the order. It means that people getting their credit cards stolen will be protected, and it means Hak5 doesn't make a loss on fraud cases.

6 minutes ago, Grym said:

also when are the business days xD?

Monday - Friday, 9am - 5pm (PST).

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4 minutes ago, Sebkinne said:

Yes, you will be informed if the information submitted for verification is approved or denied (in this case, a refund is issued). We flag some orders as fraud based on heuristics, and so ask customers to verify that it is actually them placing the order. It means that people getting their credit cards stolen will be protected, and it means Hak5 doesn't make a loss on fraud cases.

Monday - Friday, 9am - 5pm (PST).

I just got approved!!!!!! <333 They accepted my verification <3333333

One last question before you close this thread hahaha! I bought DHL Express 2 day shipping so does that mean it should come before this wednesday?

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22 minutes ago, Grym said:

I bought DHL Express 2 day shipping so does that mean it should come before this wednesday?

It will probably be shipped out on Monday at 3-5pm (PST) so I would think Tuesday or Wednesday would be the case. That's just a guess, I can't make any guarantees.

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