hans-mayer Posted March 1, 2017 Share Posted March 1, 2017 dear all, today i received my wifipineapple tetra model MK5.8 i followed the tutorial videos how to setup on a linux box. i am using kali linux Debian 4.6.4-1kali1 connecting an usb cable to tetra eth1 i can see an additional interface eth1 on my linux box. opening a browser ( i tried with firefox and chromium ) i can connect to http://172.16.42.1:1471/ and the pineapple logo appears. than i press the "Continue" button and i come to the "Initial Setup Security" screen. ( http://172.16.42.1:1471/index.php?action=firmwareUpdate ) as recommended i press the button on the backside of tetra and than pressing the "continue" button. but nothing happens. i also tried to press the button more than 3 seconds. but there is no difference. i tried the same on my android phone. i installed the app from play store but i could never go over the step pressing the second time the "Continue" button. it always falls back to the same screen. currently i do not know how to continue if i cannot reach the web interface. i have seen i can login to command line if i connect the usb cable to the UART interface using "screen" or "picocom". any help would be nice. kind regards hans Quote Link to comment Share on other sites More sharing options...
b0N3z Posted March 1, 2017 Share Posted March 1, 2017 A common problem I've seen with the tetra is the reset button not working or not being pressed enough. I'm not saying you didn't press it but make sure you feel the click of the button. Others that have had this problem cut the tab out and use a pen to hit the button. I just got my tetra about 2 or so weeks ago and the reset button works but I've thought about cutting the reset tab because it never seems like I'm actually pressing it Quote Link to comment Share on other sites More sharing options...
Sebkinne Posted March 1, 2017 Share Posted March 1, 2017 We have become aware of a manufacturing anomaly which has caused a small number of WiFi Pineapple TETRA buttons to "stick". Unfortunately this prevents the completion of the initial setup security process. Thankfully this can be remedied by the user with this simple procedure: Follow the instructions at wifipineapple.com/tetra to flash the latest firmware. When prompted to press the reset button, FIRMLY press and hold the dimple end of the reset button with a pen or similar instrument for 1-2 seconds. Click the Continue link on the setup page. Repeat steps 2-3 as necessary until setup continues. See the following video guide for an illustration:https://youtu.be/xe8E_xnM7SU For the vast majority of users, this fix solves the button issue. If this does not for you, please let us know and we will begin the warranty process in order to exchange your WiFi Pineapple TETRA. 1 Quote Link to comment Share on other sites More sharing options...
hans-mayer Posted March 2, 2017 Author Share Posted March 2, 2017 dear all, first i tried to follow the instructions in the video. i repeated this process several times as recommended. i have to say i feel and i hear the click of the switch very well. it's not a mechanical issue. but maybe the switch is badly soldered. next i tried a firmware recovery following this instructions: https://wifipineapple.com/pages/faq i never managed that the yellow LED stays stable. even if i press the button much more than 10 seconds the light goes off after 10 seconds after connecting to the external power. it behaves in the same way as i would not press the button. any ideas what i could do ? btw, serial number is S/N 1454817 kind regards hans Quote Link to comment Share on other sites More sharing options...
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