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Wifi Pineapple Tetra Power Issues


SpawnOfSatan
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Hey,

So I was just wondering if anyone could possibly help me out. I ordered Pineapple Tetra less then 2 weeks ago. I activated it, was testing out some of the modules, etc. Everything was all good in well. I had powered it on multiple times before I started having any issues. For some reason now however, when I power it on, it stays at a solid yellow light, with the red and blue light "slightly" illuminated, and will not fully boot. I have tried reading tutorials on this forum, but have yet to have any success. I opened a ticket with Hakshop 10 days ago, but have yet to receive a reply or Any help! I'm a newly Certified IT Professional, and going into an internship on Monday. I was kind of relying on this to help me within it. I suppose my main goal now is to have it replaced, accepting the loss of time I'll be able to use it within my internship. If anyone has any suggestions, it would be Greatly appreciated!! Thanks!!

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hmm   and you have it powered from the wall and then usb in the pc?   That sounds weird, have you tried it out on a different machine?

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1 minute ago, b0N3z said:

hmm   and you have it powered from the wall and then usb in the pc?   That sounds weird, have you tried it out on a different machine?

Yes, it appears to be quite an odd problem. I have tried all the methods I know of. Powering from a wall to usb on a Windows 7, 8 & 10 machine, tried accessing through multiple android devices, etc. I'm not too sure what the issue seems to be. 

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have you tried on a linux machine? if not maybe make a live usb and run ifconfig and see if it shows up.  Im just throwing around ideas to help.  Im sure your quite knowledged being in IT.

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Just now, b0N3z said:

have you tried on a linux machine? if not maybe make a live usb and run ifconfig and see if it shows up.  Im just throwing around ideas to help.  Im sure your quite knowledged being in IT.

Hmm I honestly have yet to try that, don't know why I haven't though lol. I will give that a shot and report back. 

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