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Cant factory reset?


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When I boot my pineapple I get a solid green and a flashing blue light for a minute or so and then it switches to a solid green and solid red light. I tried to do a factory reset since I cannot figure out what the problem is. I can successfully connect to the "Recovery Mode" screen on 192.168.1.1, however, when I choose my file and then click the "Flash" button...nothing happens. My browser says "Waiting for 192.168.1.1" and it does not get anywhere. Help!

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Turn off all add-ons and try the upgrade again. Which file are you using to flash it? After flashing, leave it plugged in for a bit while the blue light flashes. Maybe 15 minutes. It should eventually blink all the lights on the top letting you know it's ready for configuration.

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