xr5 Posted February 6, 2015 Share Posted February 6, 2015 Hi guys, yesterday I ordered WiFi Pineapple , but today the payment Status is refunded !! I'm not sure what the problem is with my address or the shipping method ? by the way ,I'm using myus.com (package forward service) is it allowed or not? and it's says : ORDER CANCELLED ON FEBRUARY 05, 2015 05:45PM(Reason: inventory) So what i did wrong ? or how to solve it :( please help me guys p.s. i live in the middle east Quote Link to comment Share on other sites More sharing options...
digip Posted February 6, 2015 Share Posted February 6, 2015 Sounds like it may be backordered, and as such, they gave you a refund, but you should try contacting them directly through the store support links and give them time to respond. Somewhere on the forums is a few other threads with people asking questions about store orders in general and a few admins I think replied with direct emails, so you might be able to search and find direct contact links to get a quicker reply since here might not get seen as quickly. Quote Link to comment Share on other sites More sharing options...
Sebkinne Posted February 6, 2015 Share Posted February 6, 2015 Hi xr5, Most likely your order was refunded because of the shipping agency, and your billing address not matching. Feel free to email shop@hak5.org to get a confirmation on this. Best regards, Sebkinne Quote Link to comment Share on other sites More sharing options...
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