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Order from Hak Shop missing parts


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Not sure where to post this so I'm doing it here.

I ordered the Holiday bundle from Hak Shop. Was supposed to come with the following:

Holiday Special: WiFi Pineapple Mark V Travel Bundle 1800 mAh with FREE ALFA AWUS036NEH

The Alfa AWUS036NEH was not in the box. I emailed them the next day (shipping@hak5.org) and received no reply. I emailed them again 10 days later (adding shop@ and verify@) and still no reply. So far I have emailed them about 4 times and called the phone # (out of order!).

I placed the order, someone boxed it up and shipped it, so there must be humans somewhere on the other end of this thing.

Has anyone else had issues with getting help from Hak5?

[tap tap tap] Is this thing on?


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