fredoldodo Posted June 17, 2014 Share Posted June 17, 2014 (edited) I supplied my Wifi pineapple with a 12V alimentation with the USB powered Hub. ( http://hakshop.myshopify.com/collections/accessory/products/usb-powered-hub ) The Pineapple burned out !!! What can I do ? :( I want my money back !!! Is there somewhere a fuse ? It worked fine with the DC connector :( It's very embarrassing because I got the Pineapple some days ago ! Please help me ! I'm desperated ! Thanx, Fred Edited June 17, 2014 by fredoldodo Quote Link to comment Share on other sites More sharing options...
Hammer09 Posted June 17, 2014 Share Posted June 17, 2014 It is probably worth emailing the shop and giving them full details of what happened. They sometimes take a few days to respond ( as I believe they are only a small group of people that deal with this ), but be paitent and drop them an email. Quote Link to comment Share on other sites More sharing options...
Sebkinne Posted June 17, 2014 Share Posted June 17, 2014 Hi Fred, First of all, I'm sorry this happened to you! Unfortunately the WiFi Pineapple MKV does not have a fuse - if the MKV burned out, it is broken. Let me make sure I understand the situation right though: You were able to use the WiFi Pineapple MKV just fine with the power supply we shipped? You were able to use the powered hub with the WiFi Pineapple MKV while it was powered with the power supply we shipped? What exactly happened that makes you say "It burned out"? You tried the original power supply to make sure it's not the one you used? What this "12V alimentation" you speak of? Googling shows it's french for 12V power supply? Can we get a picture of the back of this power supply, showing all information about it? In the end, it kind of sounds like the "12V alimentation" is at fault - if it worked fine on the supplied charger. In that case, you broke your own device and unfortunately we cannot replace it / give you your money back, as it worked fine with the parts we supplied. This is of course only true if I understood the facts correctly. I suggest you email shop@hak5.org and include a link to this forum post. We will take a closer look at the issue at hand. Best Regards, Sebkinne Quote Link to comment Share on other sites More sharing options...
fredoldodo Posted June 20, 2014 Author Share Posted June 20, 2014 Thank you :) Yes I meaned "Power Supply" with "Alimentation" (it's really difficult for me to express myself in english, I'm only fourteen. ) I was able to use the Pineapple, yes, but only with this DC barrel cable: This is my brand new car battery, 12 Volts - 7 A/hour with an USB cable mounted on it: It broke down when I tried to supply the pineapple like this: Thank you very very much for your help, Fred Quote Link to comment Share on other sites More sharing options...
Sebkinne Posted June 20, 2014 Share Posted June 20, 2014 Yeah, it's dead. You powered it over the USB hub alone, backfeeding 12V to the poor little CPU. That's fried.. Had you plugged in the 12V into the barrel conenctor of the WiFi Pineapple, it would have been fine. Powering the Powered USB hub should have been done with a 5V PSU. Sadly, there isn't much we can do for you :( Best Regards, Sebkinne Quote Link to comment Share on other sites More sharing options...
fredoldodo Posted June 20, 2014 Author Share Posted June 20, 2014 Okay. So it was a sad death for this little machine. I will need to buy another one :( Anyway, thank you very much :) Quote Link to comment Share on other sites More sharing options...
lunokhod Posted June 21, 2014 Share Posted June 21, 2014 :-( USB is 5V only! As Seb mentioned, the WiFi Pineapple will run on 12V... but only via the 2.1mm DC input jack. Quote Link to comment Share on other sites More sharing options...
cooper Posted June 21, 2014 Share Posted June 21, 2014 I'm not laughing at Fredoldodo, but this mishap brought back memories of the venerable Etherkiller from the books of the BOFH. I'm surprised they haven't made one for USB themselves yet - it seems you beat them to it. Then again, those pages haven't been updated in forever... I did find a Wifi killer though. Note that health and safety isn't entirely adhered to.... Quote Link to comment Share on other sites More sharing options...
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