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MKV External Battery Issue - No Help.


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Received my Pineapple almost a month ago and the external battery that I ordered was DOA.

I've been emailing help and got one bite requesting my order number, but after I provided it; Nothing.

Follow up emils requesting instructions or guidance. Nothing.

What's up with that? All I want it what I paid for to work, that's not too much to ask right?

Anyone else have any external battery issues?

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Hi JD,

When you say DOA what exactly does the battery do?

The only issue I had with my battery was charging it for the first time, I didn't realise you had to actually have the battery on (The green light should light up on the charger) in order for it to charge.

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