jdaniels0427 Posted May 1, 2014 Posted May 1, 2014 Received my Pineapple almost a month ago and the external battery that I ordered was DOA. I've been emailing help and got one bite requesting my order number, but after I provided it; Nothing. Follow up emils requesting instructions or guidance. Nothing. What's up with that? All I want it what I paid for to work, that's not too much to ask right? Anyone else have any external battery issues? Quote
ReneQT Posted May 1, 2014 Posted May 1, 2014 Hi JD, When you say DOA what exactly does the battery do? The only issue I had with my battery was charging it for the first time, I didn't realise you had to actually have the battery on (The green light should light up on the charger) in order for it to charge. Quote
m40295 Posted May 1, 2014 Posted May 1, 2014 make sure the power to the battery is on and the pineapple is not connected what battery my big blue brick works great tho it took a few times to figure out charging Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.