jbraz Posted January 30, 2014 Share Posted January 30, 2014 I inserted the SD card into the WiFi pineapple, and then plugged it in. The green and blue light have both been lit for about 50 minutes. Seeing how the instructions say the upgrade should take about 5 minutes, I'm assuming something has gone wrong. Has anyone seen this before? How should I proceed? Quote Link to comment Share on other sites More sharing options...
thesugarat Posted January 30, 2014 Share Posted January 30, 2014 Use a laptop/tablet (whatever) to see if the Pineapple is broadcasting it's default Access Point name. Should be Pineapple_XXXX where the Xs are the last four of your pineapples MAC address. If it's broadcasting you're good to try and log in. But, if this was your first try and the firmware on the SD card didn't take. You can power it off, take the SD out, check the firmware files on a computer. Even if they look ok you might try downloading the lastest version of them and follow the reflash instructions. (Sorry I don't have the link handy. Just do a search, you aren't the first person to have this kind of problem.) Quote Link to comment Share on other sites More sharing options...
jbraz Posted January 30, 2014 Author Share Posted January 30, 2014 No ssid is being broadcasted. I bought a new MicroSD card, put the latest upgrade.bin on it, and powered on the pineapple with the new SD card. All of the switches are in the up position. The results are the same: a solid blue light for hours. Any suggestions on how to proceed? Quote Link to comment Share on other sites More sharing options...
thesugarat Posted January 30, 2014 Share Posted January 30, 2014 Could you outline the procedure you used for the upgrade.bin file? Did you follow the instructions/howto or did you just put that one file on there? I coud be wrong but I seem to recall there were two files needed at one point... the .bin and a md5 checksum... I'm just remembering here so the approved method could be different. Quote Link to comment Share on other sites More sharing options...
jbraz Posted January 30, 2014 Author Share Posted January 30, 2014 I downloaded upgrade.zip. I extracted both upgrade.bin and md5 to the SD card. I then did a md5sum on upgrade.bin and verified it matched the hash in the md5 file. I then put the SD card in the pineapple, verified all the dip switches are in the up position, and plugged the pineapple in. Quote Link to comment Share on other sites More sharing options...
jbraz Posted January 30, 2014 Author Share Posted January 30, 2014 When that didn't work, I did a factory reset using stager.bin, and then tried installing the upgrade again. Same result. Quote Link to comment Share on other sites More sharing options...
jbraz Posted January 30, 2014 Author Share Posted January 30, 2014 Note that even when I boot the device with no SD card, the blue light is solid. Quote Link to comment Share on other sites More sharing options...
Sebkinne Posted January 30, 2014 Share Posted January 30, 2014 I'll have some instructions to fix this up soon, probably later tonight! Best regards, Sebkinne Quote Link to comment Share on other sites More sharing options...
jbraz Posted January 30, 2014 Author Share Posted January 30, 2014 Thanks so much! Really looking forward to playing with this thing. Quote Link to comment Share on other sites More sharing options...
jbraz Posted January 31, 2014 Author Share Posted January 31, 2014 Good day. Any updates? Quote Link to comment Share on other sites More sharing options...
markcoker Posted January 31, 2014 Share Posted January 31, 2014 What format is the SD card eg. fat32 NTFS EXT ? Quote Link to comment Share on other sites More sharing options...
jbraz Posted February 1, 2014 Author Share Posted February 1, 2014 FAT Quote Link to comment Share on other sites More sharing options...
markcoker Posted February 1, 2014 Share Posted February 1, 2014 (edited) umm fat32?use fat32 and try again. fat (fat-16) can only do max size of 2gb's over 2gb will not work :) Good Luck, let us know if it works / you need more help Edited February 1, 2014 by markcoker Quote Link to comment Share on other sites More sharing options...
jbraz Posted February 1, 2014 Author Share Posted February 1, 2014 I have tried FAT and FAT32. The SD card that Hak 5 provides is FAT, not FAT32. When using FAT on my personal SD card, I created a 500mb partition. Nothing works. I'm waiting on sebkinne to reply with some instructions. Quote Link to comment Share on other sites More sharing options...
markcoker Posted February 1, 2014 Share Posted February 1, 2014 yep, probs your best bet! ill try to have a bit more of a think in the meantime, hope you work it out soon it seems to be a tricky one!. Quote Link to comment Share on other sites More sharing options...
jbraz Posted February 3, 2014 Author Share Posted February 3, 2014 Is this the wrong place to ask for support? Where should I be asking? Quote Link to comment Share on other sites More sharing options...
Sebkinne Posted February 4, 2014 Share Posted February 4, 2014 I'll be finishing a general FAQ tonight / tomorrow. It will include the answer to this and many more questions. Sorry for the delay. Best regards, Sebkinne Quote Link to comment Share on other sites More sharing options...
jbraz Posted February 4, 2014 Author Share Posted February 4, 2014 Thanks very much. Quote Link to comment Share on other sites More sharing options...
jbraz Posted February 6, 2014 Author Share Posted February 6, 2014 Any update? It's been a week! Quote Link to comment Share on other sites More sharing options...
jbraz Posted February 8, 2014 Author Share Posted February 8, 2014 I'm really excited about using this product, but as far as concerned it's still DOA. If the fix is just a matter of following a few steps, will you please PM the steps to me? Thanks. Quote Link to comment Share on other sites More sharing options...
hidemyip Posted February 9, 2014 Share Posted February 9, 2014 also need the steps to fix Quote Link to comment Share on other sites More sharing options...
gfudge Posted February 9, 2014 Share Posted February 9, 2014 Me too... Quote Link to comment Share on other sites More sharing options...
jbraz Posted February 11, 2014 Author Share Posted February 11, 2014 How should I proceed? Should I just request a new unit? Quote Link to comment Share on other sites More sharing options...
hidemyip Posted February 11, 2014 Share Posted February 11, 2014 My problem is solved i was having the sd card inside the pineapple before i powered it of after flashing, i have try day after day and now i sucess,i try whit another Tcp cable to and whit an other wifi usb dongle and then it works just fine,whit my inbuilt broadcome it seems to be problem white the download and i dont know why, i use the alfa awus 306h radio card and downloaded and now im rrealy happy :D i was having the same blinking status green fast light and yellow blinking ...... before that my green was fast and blue was blinking but i was unable to connet to the pineapple, i also was near my tv antenna when i try when it doesent work because my tv and computer was in some conflict maybe they work on the same frequency, Quote Link to comment Share on other sites More sharing options...
jbraz Posted February 11, 2014 Author Share Posted February 11, 2014 I don't think we have the same issue. I have no blinking lights. Just a solid green and blue light. Quote Link to comment Share on other sites More sharing options...
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