Swimfin131 Posted October 16, 2006 Share Posted October 16, 2006 I just was watchin TV and saw an add for the new thing thats called dell connect. Its included with all new dells and allows customer service people to remotely access your screen and do suff for you on your computer. Couldn't this be a major security flaw? i mean like black hat things like deleting crucial files and such through remote access. What do you guys think. PS - Not asking for the way to do this just some opinions, although it is amusing watching the massive flaming of people asking how to hack this or that... Quote Link to comment Share on other sites More sharing options...
moonlit Posted October 16, 2006 Share Posted October 16, 2006 Well they're either using Windows Remote Desktop Protocol or some kind of custom VNC software I guess... to idiot-proof something is usually to make it insecure... I don't actually know anything about it though so... meh... Edit: If you let Dell customer support take remote control of a computer, don't piss them off, hope they've had a good day and get ready to pull the power cord out... Quote Link to comment Share on other sites More sharing options...
Jester Posted October 16, 2006 Share Posted October 16, 2006 Havn't researched it yet but my guess is it is Windows Remote Assistance with a Dell theme and logo slapped on it. :shock: Quote Link to comment Share on other sites More sharing options...
VaKo Posted October 16, 2006 Share Posted October 16, 2006 From my expirence with computers and the general public, its probally a good idea, IF its managed and sercured properly. Having to talk someone threw a driver reinstall when they can't deal with right clicking on an icon is a nightmare, so having the ability to just tell them to accept the connection, and then do it for them in 30 seconds would be a bonus. Quote Link to comment Share on other sites More sharing options...
moonlit Posted October 16, 2006 Share Posted October 16, 2006 Agreed. Quote Link to comment Share on other sites More sharing options...
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