Cisco 677 doesn't work on my location but do in others.

[lightman]

Hi

I have a CISCO 677 ADSL modem with my provider, had it for 6 years, never a problem, I moved to another appartment and now it doesn't link, never ever.

I have a ARESCOM 800 that I programmed with the proper VPI/VCI and it works perfectly.

Now the CISCO 677 does work in my older home and also works at work and at every place I could find with the same provider! WTH is going on?.

The VPI/VCI are correct, I build the serial cable, figure out the password and enter in admin mode, when I check the logs I get this:

000:00:18:06 ATM Info Wan0 Failed train: Init - CRCRA1_ERROR

000:00:18:06 ATM Info WAN 0 physical layer is down

000:00:18:06 COMMANDER Info WAN 0 physical layer is down

000:00:18:15 ATM Info Wan0 5120 Kbps Down, 256 Kbps Up, 6 dB Margin

000:00:18:15 ATM Info Wan0 Up

000:00:18:21 ATM Info Wan0 Margin 6 dB, 6 dB previous

000:00:18:21 ATM Info Wan0 ATM HEC Error Failure

000:00:18:22 ATM Info WAN 0 physical layer is down

000:00:19:04 ATM Info Wan0 5120 Kbps Down, 256 Kbps Up, 6 dB Margin

000:00:19:04 ATM Info Wan0 Up

000:00:19:10 ATM Info Wan0 Margin 6 dB, 6 dB previous

000:00:19:10 ATM Info Wan0 ATM HEC Error Failure

000:00:19:11 ATM Info WAN 0 physical layer is down

000:00:19:11 COMMANDER Info WAN 0 physical layer is down

000:00:19:40 ATM Info Wan0 Failed train: Init - STATE_TIME_OUT_ERROR_RX

000:00:19:40 ATM Info WAN 0 physical layer is down

I have no idea what the hell is an HEC Error Failure, I was googling for a couple of hours but all that ATM stuff is hell complicated, that's why I'm writing here, perhaps one of you know something about this and can give me a hint of what could be the problem.

for the very few I understand, I think that is something related to exceded error ratio from the ATM signal, but not sure.

I know i can buy another ARESCOM 800 and have it as backup, but, besides have 3 Cisco 677 at hand, I want to know WHY is this happening, is not longer a necessity of the hardware, is of knowledge hehe.

well any help, comment or hint about this will be very appreciated.

thanks

lightman