Matt666 Posted July 12, 2013 Share Posted July 12, 2013 Hello, Just unpacked my new pineapple IV, connected, plug it in... Surprise surprise.. Doesn't work… ( no control before shipping ? ) Re checked everything... Cables in the right place, no way I can get to the web interface and the LAN light flashes a few times on boot up sequence then stays desperately blank... Tried to use the reset button, don’t seem to work. (Used a stopwatch at exactly 8 seconds.) Any ideas? J Thank you. Ps: I am in France, so returning the stuff is an expensive option… Quote Link to comment Share on other sites More sharing options...
tom564 Posted July 12, 2013 Share Posted July 12, 2013 Have you tried a different DC cable? Quote Link to comment Share on other sites More sharing options...
Matt666 Posted July 12, 2013 Author Share Posted July 12, 2013 (edited) yup, exactly same problem. LAN flashes a few time then only the WPS flashes and power on, and nothing happens. Edit: Just to be sure, Connected a Netgear adapter with the 12V specs, system starts up all right, WPS flashes for a while , LAN flashes at boot up with the WAN LED, then nothing only the power and WPS lights staying on. Must say that this is a big anti climax from the HAkShop. Edited July 12, 2013 by Matt666 Quote Link to comment Share on other sites More sharing options...
thesugarat Posted July 12, 2013 Share Posted July 12, 2013 So once it's booted up and the lights are on it's not broadcasting a "pineapple:XXXX" Access Point? Where XXXX is the last part of your devices MAC Address... Quote Link to comment Share on other sites More sharing options...
Matt666 Posted July 12, 2013 Author Share Posted July 12, 2013 No it is not brodcasting anything. Used my Inssider to be sure... nada. :( Quote Link to comment Share on other sites More sharing options...
tom564 Posted July 12, 2013 Share Posted July 12, 2013 Have you tried connecting to the device with an Ethernet cable plugged into the POE/LAN port? Quote Link to comment Share on other sites More sharing options...
thesugarat Posted July 12, 2013 Share Posted July 12, 2013 (edited) Yeah there's something going on... Have you tried the IRC channel for direct assistance? irc.hak5.org#pineapple Edited July 12, 2013 by thesugarat Quote Link to comment Share on other sites More sharing options...
airman_dopey Posted July 12, 2013 Share Posted July 12, 2013 Have you tried connecting to the device with an Ethernet cable plugged into the POE/LAN port? Try this first. People have had problems with the retractable ethernet cable that comes with it. Quote Link to comment Share on other sites More sharing options...
Matt666 Posted July 12, 2013 Author Share Posted July 12, 2013 Yeah I did, I did not even bother to unpack the provided Ethernet cable Lol :) I have a proper Panduit cable. checked it first thing also.. :( Yeah, thank you for the advice, I will go on the IRC channel, but I fear that there is nothing to do. I will ask Hakshop for exchange and if they cannot ship a working device will get money back. Pity, the device seems like a good concept. :( I was planning on making a nice demo gig to my customers. Quote Link to comment Share on other sites More sharing options...
Sebkinne Posted July 12, 2013 Share Posted July 12, 2013 Hello, Just unpacked my new pineapple IV, connected, plug it in... Surprise surprise.. Doesn't work… ( no control before shipping ? ) Re checked everything... Cables in the right place, no way I can get to the web interface and the LAN light flashes a few times on boot up sequence then stays desperately blank... Tried to use the reset button, don’t seem to work. (Used a stopwatch at exactly 8 seconds.) Any ideas? J Thank you. Ps: I am in France, so returning the stuff is an expensive option… All devices undergo a flashing and therefore checking procedure before shipping out. It is possible that something breaks in the packaging, shipping or other processes. Contact the hakshop and they will help you. Quote Link to comment Share on other sites More sharing options...
Matt666 Posted July 12, 2013 Author Share Posted July 12, 2013 Hi, Yup this is what I did. Just arranged a exchange. Stuff is all ready on it's way. Let's wait and See ^^ I ll keep posted anyway :) Thanks everyone for your help :) Matt666 Quote Link to comment Share on other sites More sharing options...
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