Skipper Posted July 3, 2013 Posted July 3, 2013 (edited) Sorry for posting this here, I don't know where else to post it. I recently tried to purchase a pineapple, a ducky and a cruzer fit for the pineapple. When i got to the checkout the site had declined my card, but it works on every other site? I'm from the UK and using a VISA debit card, i've contacted my bank and they said that there is nothing wrong with my card, is there a shop issue? -Skipper Edited July 3, 2013 by Skipper Quote
khaotic57 Posted July 3, 2013 Posted July 3, 2013 (edited) They usually only ship to the billing address for security reasons. Edited July 3, 2013 by khaotic57 Quote
Skipper Posted July 3, 2013 Author Posted July 3, 2013 The address that i'm wanting it to go to is my billing address, any other reasons why it could be not working? Quote
newbi3 Posted July 3, 2013 Posted July 3, 2013 I had this happen to me a lot! It always seems to happen with Visa cards, I tried using different networks, borwsers, and OS's and it eventually worked in a windows xp virtual machine. I have no idea why but it did. Hope that helps! Quote
Skipper Posted July 3, 2013 Author Posted July 3, 2013 It's not looking good, i've tried 5 different browser/os combinations and it still doesn't work. any other suggestions? -Skipper Quote
thesugarat Posted July 3, 2013 Posted July 3, 2013 (edited) Are you using a VPN connection or any other form of obfuscation i.e. tor? If you aren't you might actually try using a VPN connection to get a US IP address and see what happens. Not sure why you should need it though... Can you call them and place an order over the phone? edit: ibvpn is a very reasonable service. Allowed me to watch the Olympics via BBC iPlayer website... also works on iPhone and iPad. Edited July 3, 2013 by thesugarat Quote
Skipper Posted July 3, 2013 Author Posted July 3, 2013 (edited) It still won't let me after using hotspot shield elite and changing to a usa IP, any other ideas? Edited July 3, 2013 by Skipper Quote
newbi3 Posted July 4, 2013 Posted July 4, 2013 Just keep trying I had to try to order my stuff on three different occasions before it went through and we both used a visa card. Quote
Skipper Posted July 4, 2013 Author Posted July 4, 2013 I'll keep trying, if I do get it to work then i'll report back on how so if it ever happens to anyone else Quote
Sebkinne Posted July 4, 2013 Posted July 4, 2013 This isn't hak5's fault - shopify has specific criteria that they follow on who or whom not to make transactions with. I don't know the details but this is what I remember from previous cases like yours. It is usually some detail that doesn't match, a proxy wouldn't help you in that case.. I suggest you contact shop@hak5.org and see if they can do anything, but as I said, this isn't necessarily possible. I have also moved this thread to the "Everything Else" forum as this is not Pineapple related. Best Regards, Sebkinne Quote
Skipper Posted July 4, 2013 Author Posted July 4, 2013 Finally got my order in! Turns out that my bank had blocked the card because they thought that someone had access to my account so i phoned them and they unblocked it and it worked straight away! -Skipper Quote
cyberstacker Posted January 31, 2021 Posted January 31, 2021 I dont see a option to use my visa card on there site help? Quote
cyberstacker Posted February 2, 2021 Posted February 2, 2021 I figure it out using the Amazon pay Quote
Rkiver Posted March 9, 2021 Posted March 9, 2021 1 hour ago, Jtyle6 said: What's with the link? It's called spam. Quote
Irukandji Posted March 9, 2021 Posted March 9, 2021 Reported. Just wanted to see there would responded. Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.