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Marking resolved topics


Sebkinne
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Hey everyone,

IPB 3.4 has introduced a new feature called "Choose Best Answer". We will be trialing this feature in the Jasager board as it could really benefit the information flow. Topic starters now have the ability to mark a reply to a post as the best answer. Doing so will mark the entire topic as "Answered". This is a good way to

  1. Point out that there is an answer in this thread in case others have the same issue.
  2. Show people what exactly fixed your issues / answered your questions.

In case you fix the issue yourself or put a few answers together, why don't you make a post saying what fixed it or what the answer was and mark that as the best answer?

Using this feature means that people can find important information much faster than before.

Thanks!

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In case you fix the issue yourself or put a few answers together, why don't you make a post saying what fixed it or what the answer was and mark that as the best answer?

Please do this, even if you feel it was a stupid mistake that no one else could possibly make. People make stupid mistakes all the time and having an answer on how to fix them really helps.

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  • 2 weeks later...

This is AWESOME.

Not only is this a great way to spur community engagement and help people, but it'll also save me and Sara time answering HakShop emails XD

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