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Pineapple Mark 3 Problem


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i received my Pineapple Mark 3 today. I was so excited to test it but when i turned it on and connect to my PC via wired connection, i couldn't get any IP address from the pineapple. I also tried to connect to it by wireless connection but i couldn't see any Pineapple access point when i search for wireless network.

Is my pineapple is a defect one? What should I do now? Please advise!

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i received my Pineapple Mark 3 today. I was so excited to test it but when i turned it on and connect to my PC via wired connection, i couldn't get any IP address from the pineapple. I also tried to connect to it by wireless connection but i couldn't see any Pineapple access point when i search for wireless network.

Is my pineapple is a defect one? What should I do now? Please advise!

1) The port on the back is a WAN port, Meaning you are supposed to hook that up to a modem directly or modem (Internet source) You will not get an IP from that.

2) The wireless ACTS as ANY open auto-connect non-encrypted access point.

3) Learn what it is, what it does, how it works before buying?

If you want to hook it up directly to your PC for testing you will need to assign some static IP in the same range as the WAN port on the pineapple and maybe (depending on your computer) will need to use a cross-over ethernet cable.

I am sure every device is tested before shipped out. If it is bricked, seems to be user error.

Edited by Mr-Protocol
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i did assign the IP 172.16.42.42 on the PC but couldn't access http://172.16.42.1/pineapple. Also i don't see any wifi network being broadcast from the pineapple. Correct me if i'm wrong but at least i should see the pineapple wireless network. In this case i can't access to it at all. Is there any indicator to check if it's not a defect one?

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If you're using Win7:

- Did you follow the instructions included in the box? EXACTLY?

If so:

Open a command prompt and ping 172.16.42.42?

Did you get a response?

If not, you haven't setup the networking correctly, as .42 is your wired ethernet if you've done it right.

If you CAN ping .42, can you ping .1?

If not:

- have you tried a crossover cable? (I don't think that'd be an issue, but there's an off chance it could be)

- have you tried the cable to make sure it's good?

If you CAN ping .1:

Can you see "internet" when you fire up a device and look for wifi?

Edited to add: Pineapple is the SSID until Karma is enabled, then the SSID is "internet"

If so, then the wifi on the pineapple is working as shipped from hakshop.

Edited by hfam
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I know when I first got my mk3 I was surprised by how long it took to boot all the way up. Be patient and make sure you give it enough time, also for testing I would suggest using the wall adapter, with low batteries the lights will come on but the pineapple will not actually function....ask me how I know =)

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  • 2 weeks later...
  • 3 weeks later...

I have a similar problem.

I used Windows 7 and followed instructions exactly but address "http://172.16.42.1/pineapple" failed to load in browser.

Then I opened a command prompt to ping 172.16.42.42 and 172.16.42.1

This is what I got:

------------------------------------------------------------

C:\Users\kenner>ping 172.16.42.42

Pinging 172.16.42.42 with 32 bytes of data:

Reply from 172.16.42.42: bytes=32 time<1ms TTL=128

Reply from 172.16.42.42: bytes=32 time<1ms TTL=128

Reply from 172.16.42.42: bytes=32 time<1ms TTL=128

Reply from 172.16.42.42: bytes=32 time<1ms TTL=128

Ping statistics for 172.16.42.42:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Users\kenner>ping 172.16.42.1

Pinging 172.16.42.1 with 32 bytes of data:

Reply from 172.16.42.42: Destination host unreachable.

Request timed out.

Request timed out.

Request timed out.

Ping statistics for 172.16.42.1:

Packets: Sent = 4, Received = 1, Lost = 3 (75% loss),

C:\Users\kenner>

--------------------------------------------------------------

I performed in on 3 different computers and all cables were fault free.

I also used Ubuntu and followed instructions for Ubuntu exactly. 172.16.42.1 also seemed to be unreachable.

ANYONE HAS ANY ADVICE?

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