curua2008 Posted December 1, 2011 Share Posted December 1, 2011 i received my Pineapple Mark 3 today. I was so excited to test it but when i turned it on and connect to my PC via wired connection, i couldn't get any IP address from the pineapple. I also tried to connect to it by wireless connection but i couldn't see any Pineapple access point when i search for wireless network. Is my pineapple is a defect one? What should I do now? Please advise! Quote Link to comment Share on other sites More sharing options...
curua2008 Posted December 2, 2011 Author Share Posted December 2, 2011 anyone has any advice? i want to return this if it doesn't work. I don't pay $99 for a brick!!! Quote Link to comment Share on other sites More sharing options...
napisani Posted December 2, 2011 Share Posted December 2, 2011 I'm have by a similar problem, tried it in both win 7 and bt 5 environments. 172.16.42.1 is unreachable. Quote Link to comment Share on other sites More sharing options...
Mr-Protocol Posted December 3, 2011 Share Posted December 3, 2011 (edited) i received my Pineapple Mark 3 today. I was so excited to test it but when i turned it on and connect to my PC via wired connection, i couldn't get any IP address from the pineapple. I also tried to connect to it by wireless connection but i couldn't see any Pineapple access point when i search for wireless network. Is my pineapple is a defect one? What should I do now? Please advise! 1) The port on the back is a WAN port, Meaning you are supposed to hook that up to a modem directly or modem (Internet source) You will not get an IP from that. 2) The wireless ACTS as ANY open auto-connect non-encrypted access point. 3) Learn what it is, what it does, how it works before buying? If you want to hook it up directly to your PC for testing you will need to assign some static IP in the same range as the WAN port on the pineapple and maybe (depending on your computer) will need to use a cross-over ethernet cable. I am sure every device is tested before shipped out. If it is bricked, seems to be user error. Edited December 3, 2011 by Mr-Protocol Quote Link to comment Share on other sites More sharing options...
curua2008 Posted December 3, 2011 Author Share Posted December 3, 2011 i did assign the IP 172.16.42.42 on the PC but couldn't access http://172.16.42.1/pineapple. Also i don't see any wifi network being broadcast from the pineapple. Correct me if i'm wrong but at least i should see the pineapple wireless network. In this case i can't access to it at all. Is there any indicator to check if it's not a defect one? Quote Link to comment Share on other sites More sharing options...
Mr-Protocol Posted December 3, 2011 Share Posted December 3, 2011 As previously mentioned you may need a cross-over cable to connect to it with your PC. As for broadcasting I am not sure how the stock hakshop is setup, but it should just say "YES" to your probe requests for your saved, open, non-encryption, auto-connect SSID. Quote Link to comment Share on other sites More sharing options...
hfam Posted December 3, 2011 Share Posted December 3, 2011 (edited) If you're using Win7: - Did you follow the instructions included in the box? EXACTLY? If so: Open a command prompt and ping 172.16.42.42? Did you get a response? If not, you haven't setup the networking correctly, as .42 is your wired ethernet if you've done it right. If you CAN ping .42, can you ping .1? If not: - have you tried a crossover cable? (I don't think that'd be an issue, but there's an off chance it could be) - have you tried the cable to make sure it's good? If you CAN ping .1: Can you see "internet" when you fire up a device and look for wifi? Edited to add: Pineapple is the SSID until Karma is enabled, then the SSID is "internet" If so, then the wifi on the pineapple is working as shipped from hakshop. Edited December 3, 2011 by hfam Quote Link to comment Share on other sites More sharing options...
Sebkinne Posted December 3, 2011 Share Posted December 3, 2011 If all of this fails, please try flashing the firmware I posted here on the forum or wifipineapple.com That should resolve your problems. Best, Sebkinne Quote Link to comment Share on other sites More sharing options...
itsm0ld Posted December 3, 2011 Share Posted December 3, 2011 I know when I first got my mk3 I was surprised by how long it took to boot all the way up. Be patient and make sure you give it enough time, also for testing I would suggest using the wall adapter, with low batteries the lights will come on but the pineapple will not actually function....ask me how I know =) Quote Link to comment Share on other sites More sharing options...
curua2008 Posted December 11, 2011 Author Share Posted December 11, 2011 i haven't got time to play with it in the last two weeks. I will try to flash it and let you know the result. Quote Link to comment Share on other sites More sharing options...
kenner Posted December 29, 2011 Share Posted December 29, 2011 I have a similar problem. I used Windows 7 and followed instructions exactly but address "http://172.16.42.1/pineapple" failed to load in browser. Then I opened a command prompt to ping 172.16.42.42 and 172.16.42.1 This is what I got: ------------------------------------------------------------ C:\Users\kenner>ping 172.16.42.42 Pinging 172.16.42.42 with 32 bytes of data: Reply from 172.16.42.42: bytes=32 time<1ms TTL=128 Reply from 172.16.42.42: bytes=32 time<1ms TTL=128 Reply from 172.16.42.42: bytes=32 time<1ms TTL=128 Reply from 172.16.42.42: bytes=32 time<1ms TTL=128 Ping statistics for 172.16.42.42: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms C:\Users\kenner>ping 172.16.42.1 Pinging 172.16.42.1 with 32 bytes of data: Reply from 172.16.42.42: Destination host unreachable. Request timed out. Request timed out. Request timed out. Ping statistics for 172.16.42.1: Packets: Sent = 4, Received = 1, Lost = 3 (75% loss), C:\Users\kenner> -------------------------------------------------------------- I performed in on 3 different computers and all cables were fault free. I also used Ubuntu and followed instructions for Ubuntu exactly. 172.16.42.1 also seemed to be unreachable. ANYONE HAS ANY ADVICE? Quote Link to comment Share on other sites More sharing options...
Sebkinne Posted December 30, 2011 Share Posted December 30, 2011 Kenner, Have you tried reflashing your pineapple? You can find more info in my signature or this forums announcement. Best, Sebkinne Quote Link to comment Share on other sites More sharing options...
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