eovnu87435ds Posted November 9, 2010 Share Posted November 9, 2010 I came home yesterday to find that I had no internet. Everything seemed to be in perfect order in my end, so I called up Comcast. When I asked why I had no internet, they did some tests and then said that my internet account was suspended! When I asked why, they said I used it too much. WTF?!? Nowhere on the plan page does Comcast state anything about a usage cap, and the representative on the phone had clearly stated it was for "unlimited usage." Apparently it is hidden in Comcast's Acceptable Use Policy, which states that users should not transfer more that 250GB a month(combined total of download and upload). Any more than 250GB, and Comcast will call and send a letter via snail mail. If you surpass 250GB again with 6 months, they will suspend your service. For us, however, we received no letter, and no phone call. Not even an email. So now we got shafted and stuck with no internet until Verizon can set up a DSL line. Take this as a warning, Comcast has some sneaky s**t going on, watch them carefully. Quote Link to comment Share on other sites More sharing options...
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