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Hak5 Team
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Everything posted by Snubs

  1. Worst care scenario and ducky was damaged in post- please use this link for returns and exchanges to the HakShop: https://hakshop.myshopify.com/pages/refund-and-return-policy
  2. I plan on going to Derbycon and Defcon both. Hak5 forums meetup???
  3. Thank you so much guys- I saw the donations come in today! Will be sending out copies of the receipts when I forward the funds to HelpHopeLive from my Paypal. <3<3<3 Thanks for the info too, DigiP. I've been wondering about which site is best for a funding campaign and that looks like a good one!
  4. You're right, we need to update the FAQ to state that we found out the 4GB flashdrives aren't as satisfactory as we had first tested. However, with that said, if you feel that your money was wasted we do offer returns within 60 days for a refund, no problems.
  5. Wow. Totally impressed. Great videos TylerCPU, and so in depth! Do you mind if folks have any issues that I link them to your vids? Would be a lot easier than writing out all the steps.
  6. This is AWESOME. Not only is this a great way to spur community engagement and help people, but it'll also save me and Sara time answering HakShop emails XD
  7. Not often I make a new topic, but I'm trying to get the word out as much as possible about my grandpa, Papa JD. Read the full story here: http://www.snubsie.com/blog/2013/1/27/grandpa-jd-needs-a-lung-transplant.html He needs a lung transplant, and he lives in the US where health care won't cover everything. Luckily the doctors think he's incredibly strong and has great willpower even at his older age, so they believe he can get a lung transplant very soon, but the medical costs are crazy high and they're stretching my grandparent's wallets. Boo medicare running out. Anyways, a little goes a long ways. They'll need close to $100,000 for the transplant at least, and have received around $4000 in donations so far. I'm hoping I can get it up to $10,000 just from getting the word out. If you can't help, or money is tough right now, do me a favor and pass the link along in your own networks. Or if you can spare a few bucks, please do! :) Donate Via Paypal - Use the donate via paypal button on the blog page Donate Via Credit Card Donate Via Check Make checks payable to: HelpHOPELive Note in memo section: In Honor of J. D. Longfellow Mail to: HelpHOPELive Two Radnor Corporate Center 100 Matsonford Road, Suite 100 Radnor, PA 19087
  8. Usually orders being sent via USPS take around 2 weeks to arrive in Canada, depending on where you live. USPS CAN take as much as 31 business days though. http://hakshop.myshopify.com/pages/shipping-info UPS is a lot faster, and clears customs faster in a lot of cases. You just have to make sure you have a valid phone number on the order so they can call in case they have trouble finding you.
  9. Hey singwan, Unfortunately we aren't able to ship our products to Singapore :( Sorry!
  10. Thanks Plasmah77! Let us know if you need anything at the hakshop - shop AT hak5 DOT org. My grandpa is doing well! I'll post a thread here on the forums about the charity.
  11. I joined the show when we joined Rev3, back in '08. I had no clue what I was doing (i.e. my first few segments omg), but for the past five years I've learned so much from researching my own segments and watching others. We have a cool thing going here (not just Darren, Paul, and I- but the whole community!), and I'm happy to be a part of it.
  12. Unfortunately it won't be changed until we have the room in our stock to reorder the booklets. I've added the comment to the Wifi Booklet page and the Item Q&A on Hakshop.com.
  13. Thanks! Added that to our Item Q&A on the Hakshop.com site.
  14. Wicked cool setups! Wish I had the time and room to do some of these.
  15. Lucky us, you found a beach rental that we stayed at once. That was pretty funny when people sent us the address.
  16. Glad you were able to purchase through the shop! This was the only issue I've heard of recently with cards not working on the site, so I'm happy to hear that you were able to find the fix. We also recently added some much needed fraud detection, so any weird problems that I see happening on the purchasing end like several attemps to make a purchase will result in cancellation of an order. Unfortunately Paypal doesn't like us and won't allow us to use their service on the site- so our only option is credit cards. We do have a paypal account, but use if sparingly because Paypal is useless in chargebacks and fraud detection. We're currently working with UPS to lower pricing as well, but won't have a confirmation on whether we can do that or not for a long while. I keep arguing to lower rates though! Thanks for the heads up!
  17. That stinks, petertfm! Well just so ya know, if you need a pineapple, we're all stocked up and shipping! :) And we have a great return policy of 60 days for exchanges and returns, and even though we only have 2 people working hakshop.com, I try to answer all emails within 24 hours (unless it's the weekend, lol)! The holidays are coming up soon too... so keep your eye on the store for specials and promos ;)
  18. Thanks for that! You can purchase the hard copy here as well as download the digital copy for free: http://hakshop.myshopify.com/products/wifi-pineapple-booklet
  19. Permanent. Paypal won't support our shop because they don't understand our industry. However, I can do a workaround by sending an invoice via our paypal account to you over email - shop AT hak5 DOT org.
  20. Message shop AT hak5 DOT org with your receipt and we can help!
  21. The crew of Pure Pwnage is raising moneys for a new movie that they are in the process of making. I'm so super excited to see them back together for this. They already reached their goal (in the first 24 hours!) but I'm still telling everyone about it. Support the movie with donations if you'd like. I already did! :) http://www.indiegogo.com/purepwnage
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