Yes, I agree with you and I'm also sorry for the insolence. I'm also not annoyed that there is a delay, but only that nobody thinks it is necessary to inform me as a customer. Support requests are not responded to at all and there is no telephone number or hotline. For me, this raises the question of whether this is a serious company or whether I am being kidnapped. After all, I bought something for $300. At least I can expect that or can't you find it?