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  1. Yup I got reply and immediate action from Jaimie. Yey! So ig yhe purchased got decline the payment will fall back to the account. (Confirmed) But i still have q&a via email to know what is the reason of the declined. Anyway, thanks !
  2. I just bought wifi pineapple nano. The purchase failed saying the billing address is not the same with shipping address. But somehow my account got deducted. I already email the support , got and q&a reply, and i hope somebody will take care this case. Still have good faith on hak5. Based on google search i found this case already happened on 2013. I hope this will be fixed as well. Regards
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