Okey, I get that. But now you are back. But you’re still not answering follow up questions. You guys have a job to do when it comes to reply time and customer service.
As for my order. It never got registered with DHL because of the tetra tactical battery. Large battery pack/powerbanks are not allowed on planes. (New international rules)
I placed a new order yesterday without the battery pack. That’s actually not a problem. I can buy the same battery in my local electronics shop. This order are already picked up, and on its way to me.
The only downside to this is that I will not get the tetra tactical backpack.
Any way to get only the WiFi Pineapple Tetra Tactical backpack.
Regarding battery shipments. You MUST inform the buyers that batteries are not allowed by air transport. And that they most likely will never get battery orders. The shipping cost is under 1/3 without the battery and when we count in import tax etc. it’s only logical NOT to buy battry orders overseas.
How about setting up a tactical pack for foreign customers w/o batteries?