Temporary Fix for 2.02 bug
Ignore instruction video and specify no MAC or SSID addresses in Filter Page.
Steps:
1: In Filter page leave both filter boxes, MAC and SSID, empty && change to 'Deny Connections'. This will pickup all connections available everywhere.
2: Then 'kick' connections from Clients connected to narrow down target range, if desired.
Found that this might be an acknowledged issue from bugs page: https://www.wifipineapple.com/bugs/488
Found this as a tip from ki2k(Jan 8th) and the power company(Feb 20th) who suggests that this is a 2.0.2 bug||adjustment (and therefore probably an issue since 2017.12.22).
This was the last ditch attempt before downgrading to 1.1.3 from https://www.wifipineapple.com/downloads
The good news. This has worked twice so far. First was at home and picked up wifi from adjacent apartments. Second attempt found 14 clients in 4 mins flat at starbucks.
I haven't done any generic tests yet, wireshark or aircrack, etc, but at least I have some clients in the bag now and can boot unwanted MAC's by cross-referencing from Recon.
Customer Service?
Dear Darren && Hak5 Team,
You seem to be seriously lacking in basics of customer service.
Here's the general code from probably the 90's , before the last tech crash.
if (Hak5 teams doesn't take care of customers) {
company will lose customers,
future business upgrades,
word of mouth praise,
etc;
} else {
some other company will fill the void in a competitive free market economy;
}
Think about hiring some people to work the forums and emails fulltime. Otherwise, consider paying the top 10-20 forum contributors to work 4 hours a day||every second day so that you have all your main products covered.
The major benefits are customer retention and satisfaction, future upgrade sales, and serious help on tracking realtime bugs so that they can be fixed quicker and more efficiently.
You wouldn't even have to take up any more space in that new Oakland office of yours as forum help can be done from anywhere.
