thank you for your advice but unfortunately that still did not work . i even tried it a couple different ways, took down my firewall, tried it at least 7 times and nothing is working right now. if it helps to know what i am using, im using a macbook pro running MACos sierra (the latest version there is). i have no clue what is going wrong with my setup. i did everything exactly like i was supposed to. so what else could it be?