zarbam

Are you using the correct ac adapter? When I first got the pineapple, I was using the charger for the battery pack and it caused this issue.

I had the same issue today. I just got the pineapple for christmas and couldnt get it to work. I finally realized i was using the battery pack charger and not the pineapple charger. They have different voltages so that would explain why it wasnt working. Hope this helps