Im having the same probleme. i can connect to the internet through the pineapple, but the pineapple bar gives me either the error message or give me and empty list, no update, no infusions, factory reset didnt change a thing. I am running 1.4.1
yes i can ping www.wifipineapple.com
root@Pineapple:~# ping www.wifipineapple.com
PING www.wifipineapple.com (54.244.0.197): 56 data bytes