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gfudge

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  1. Ok, I think I've waited long enough. I'll have to send it back to hakshop, which is a pain as I have to pay shipping overseas, through no fault of my own. Are these devices not tested before being dispatched?
  2. Same as, I'm going to have to spend a quite large amount of money to have it sent back, seeing as I got it shipped to the UK. It's almost not worth sending back. I was really hoping something would be posted about this, as was mentioned weeks ago, but I don't think it's fair to be any more patient, as I would imagine the warranty will have run out if/when such information is posted.
  3. Over the past ~48 hours I've been trying to get my pineapple to work. I seem to be having a very unusual (read: undocumented) error with this device, with the symptoms below: - Firstly, it tends to boot into what I have termed 'derp mode' where it gets stuck in a boot loop. This is usually characterized by solid green and faint-ish blue and VERY faint red LEDs. - Secondly, I have managed to get the device to boot/operate for a limited time (more detail later). - I noticed that it would enter derp mode if I rebooted it (i.e. power cycled) immediately. If I let it wait for ~5-10 minutes, it would actually run through the boot cycle. Now for a brief description of Derp Mode: - The device will not enter any form of boot cycle, just the immediate aformentioned LEDs. To me this indicates that the kernel isn't even getting hooked by the bootloader, if the bootloader (I assume RedBoot) is even getting loaded. - Derp mode will hold indefinitely, and has done so for several hours. During this time, it will not change state in any way. - As previously mentioned, rebooting immediately will not alleviate this problem in any way. Last night, the problem was somewhat mitigated by keeping the device cool (it's not getting especially warm). This allowed a successful unbricking and boot. The device works perfectly when cooled, however, this is not a practical use for it. As I am sure many people will offer the obligatory 'RTFM' comment, here is a concise list of common fixed that have been applied: - Standard factory reset - Standard (web facing) un-bricking (reflashing) - Power supply testing - Serial console debugging In summary: The device does work when exposed to colder temperatures; All normal operations function well in this state. To me, this indicates a potential manufacturing fault within the hardware. I will be contacting HakShop shortly regarding this, however, I am curious if anybody else has had a similar issue. I would really like to take the device apart and have a look at it, and maybe test it in the lab to try and get to the root of the problem, however, I do not wish to do so before getting in contact with the HakShop staff. Let me know what you think.
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