I figured it out. When I initially setup the user turtle as a vpn clent, I never selected autologin. I then downlowded the ovpn file. Shortly after I checked the autoligin box and didn't realize the format of the ovpn file changed. I downloaded a fresh copy of the ovpn file and uploaded it. All works now. I suppose that the turtle was connecting to a login prompt rather than auto login. It never made the full connection but reported back that it connected. Just thought I'd share so that it may help someone else.