I purchased a pineapple from the hakshop last week, and it appears to be defective. The wifi signal is so weak that I can only connect to it if I am within 10 feet of it. If I scan for AP's in network manager, I can only see an AP is the pineapple is right beside it. I have tried refashing the firmware, replaced the antenna, and the antenna lead, but nothing has helped. I have tried contacting hakshop through email and their website form about exchanging it, but have not received a response. Is there a better way of getting ahold of somebody to get this thing exchanged?