anhall

I have not been able to get the pineapple to receive internet. I dont know what I am doing wrong but I have tried setting the pineapple up with backtrack 5, Mac OS X mountain lion and my windows 7 laptop and every time I can get to the interface I have my wifi working properly and sharing turned on but when I click Reveal Public IP on the status page I always get error connecting. Does anyone know why this would be?