Hey all - really could use some ideas - let me explain the issue.
We've setup 195 Xerox Printers to be able to Scan to a network folder location (1 location) The Xerox's are using a Scan template (the template contains - Scan location, Domain, Username, Password) So no manual input is being done by the end user. The scan to network folder is using SMB protocol over port 139. We have ACLs set on each locations router to allow this traffic.
Now the problem we are seeing is the service account used on each Xerox - is randomly being locked out by the Printers. We know the password is correct on the printers (as a few minutes or hours prior to the printer locking the account out we have successful files being placed inside the folder)
I thought grabbing a pcap file of the traffic - but honestly I don't think Xerox support is going to be of any help with this one.