yes it is my router.
The reason i can't reset it is because my father works alot from home, and needs access to internet alot.
Given that i did not set up the internet, nor did dad (the people from his work did) we do not have the password.
Also, seems like the person that set it up does not remember the password.
I am neither able to set up a router, i have never done it before and therefore it will take alot of effort and time to get it up and working after i reset it,
so therefore it is not an option.