BTW, you mentioned they wanted to go digital, scanning in a ton of docs, etc. We recommend this...
Panasonic KV-S2026C
We've sold several of these to our clients and it cranks as a scanner. Is fast, does over 20PPM both sides in 600dpi color, very reliable (doesn't jam all the time), has a good sized 120page feeder, etc.
Ok L8R