From my experiences in working in Administration for the last 10 years, I would first go with A+ and/or Network+, this will give you a good base not focused on a specific vendor. Then move towards a MCTS in 7, 2008, AD, Networking. Most recruiters look for at least a few Microsoft certifications to move your resume to the top of the pile. You really need these type certifications before starting on a Cisco certification, it's not required but having a good base in Server technologies and domain/network technologies will go a long way in understand the Cisco realm. Don't underestimate the VMWare Certified Professional and EMC type certifications either. I usually recommend to support staff start with the basics and then you can kind of figure out what path you want to take and focus there.
