xinjia

Hello Darren, Thank you so much. I completed the RMA order with my shop account (different email). This is the support that I was waiting. Thank you again!

I contacted the support months ago and they responded with a succinct "use the recovery firmware"a month late. This isn't a solution. So support people either don't know there's a problem with their products or they ignore it for prevent RMAs. As you will understand, it is a very expensive product to have such horrible support and from what I see on reddit and in this same forum I'm not the only one who suffers from it. So I'll ask what I see necessary. With this situation I don't plan to buy anything else from Hak5.

Hello, I can't upgrade to v2 because the flash storage check wasn't implemented. When do you estimate that this will be implemented? When I upgrade to some v2 version I have a so expensive paperweight. Thank you.