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Norwat

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    Asus Costumer Service

    in Questions

    Posted

    The torment continues ...

    1st fix

    - Bad battery

    - Broken touchpad

    - Bad monitor

    Took 4 days to fix, came back still with a broken touchpad and a broken plastic cover.

    2nd fix

    - Broken touchpad

    - Inner plastic case broken

    Took 25 days total! Came back with drained out batteries, loud hard drive, and i noticed that the plastic border of the monitor was all scratched from the repair you can tell because it was specially scratched near the screws.

    3rd fix

    - Batteries gone bad again

    - LCD gone bad again

    - Scratched lcd border

    - Loud hard drive

    Told me everything was okay lol

    So im getting increasingly pissed after each fix, they aren't fixing the issues and taking a really long time doing so, i wrote complains, i yelled at their costumer service (which i never do since i used to work at a call center too). So im running out of options ... i bought this laptop in the 28 of June since then i had little more that 12 days of use with it, most of the time it stays at ASUS...

    What would you recommend i should do ? Next monday im going to call them try to threaten with a lawyer or asking to speak to someone high up ... dunno

    Any tip is appreciated

    Thanks

    Asus Costumer Service

    in Questions

    Posted

    I got one from newegg as a refurbished laptop. Got it and had a chip out of the middle of the screen, 2 of the 4 rubber foots missing which made it rock when typing and all around beat up. ASUS said I would have to send it in for repair and pay for it.. I told them not so politely "Fuck you I just bought it and I WILL NOT pay for repairs."

    They asked me the same, i said the same...it looks like a polite fu u goes a long way in asus :) I talked again with them today all angry and pissed off, they promissed to fix it this time, otherwise i'll be getting a brand new laptop... i hope

    Asus Costumer Service

    in Questions

    Posted

    Hi there

    So i bought this Asus eee pc 1215b laptop a month ago and as like any other computer geek after i tried the laptop for some 20min i wiped the entire disk and installed linux :) unaware that i would lose my return privilege with the store...i started punching myself for wiping the disk after realizing that i had a defective monitor, broken touchpad and 8h batteries that lasted 2.30h .. jackpot!

    Ok so now im calling asus costumer service to activate the warranty, everything goes fine they pick up the laptop 4 days later i have my laptop back..awesome :) so i started testing it out before i wipe the disk again, cant help it. So oddly enough asus fixed monitor and replaced the batteries, but the touchpad remains the same plus they added another problem, it seams that the laptop was poorly assembled after repair and one of the inner plastic covers wont clap in, looks like they actually broke the plastic claps.

    I called the costumer service again totally pissed off and now two days have passed and i still haven't got a RMA or any confirmation that they opened an case about it, just a couple of mails asking me to fill up surveys.

    What should i do now ? Keep this back and forward with the repair service, ask for a new laptop ask for some satisfaction ?

    John The Ripper

    in Questions

    Posted

    It worked here, im using john with the jumbo patch

    [root@arcsys john]# ./john -format:raw-md5 -wordlist:password.lst hak5 
Loaded 1 password hash (Raw MD5 [raw-md5 64x1])
hello            (User)

    So I Found This....

    in WiFi Pineapples Mark I, II, III

    Posted

    hi

    So i recently came across this and i was wondering if it was possible to do so, add a usb port, to a fonera+ 2201. The board is similar, and i messed around with a multimeter in the same spot they added the usb hub, found nothing :( ...anyhow i was hoping there were some mods or magic words to achieve this on a fonera 2201.

    Thanks

    More Episode Ideas

    in Hak5

    Posted

    Yes definitely a segment on that, I always tried to configure a radius authentication system on my wireless network, without much luck. So would be a great idea to make a segment on that.

    Need help ?

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