I have exactly the same problem, except in the UK, after emailing the support team an not hearing anything back for close to 3 days now I'm starting to have my doubts.
I paid extra to have it mailed with DHL express but i've still been waiting 5 days and not a word of if its even been shipped and no email from support.
Granted it is new and it is probably in high demand but an update wouldn't go a miss!